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SHIPPING/RETURNS POLICY


***Please Note ALL parts come with minor defects and imperfections. Scratches, Cracks, and Chips in the Protective Coating are Normal and Will be Removed During the Prep Process. Please be sure to test fit parts before prep/paint!*** .

“DO IT YOUR SELF” DIY customers take FULL RESPONSIBILITY  taking matters into there own hands and we HIGHLY not suggest or recommended doing so.

  • All Sales are Final: Parts are unfinished and will require modification to obtain a finished product.
  • Installation: All parts must be prepped and installed by a professional body shop that has experience working with unfinished fiberglass car parts including but not limited to cutting, heating, filling, sanding, and shaving. Extra fees will be incurred for prepping parts for fitment. Removal of the bumper reinforcement bars maybe necessary to mount/hang front and rear bumpers.

SHIPPING/Returns 

To keep buyers total purchased price to a minimum Shipping is done by bubble wrapping of the items purchased  and insured $100 with in 48 United States of America and $200 for all  International orders .  If you feel the need to have more insurance and or  items be more protected during shipping and placed in a  box (carton or wood frame ) made  PLEASE REQUEST VIA EMAIL  to MercuryGT3@gmail.com and we will resend your New Grand total .  

Damaged Items: Orders that have not been marked as damaged upon arrival can NOT be returned.  Please be sure to inspect items upon delivery.  Items that have been painted, drilled, or modified in any way can also NOT be returned. Test fit items before installation.

Returns Policy

Returns shipped to Shipper.

You may return opened items within 30 days of delivery for a partial refund after inspection when returned back to the our facility  a minimum 40% restocking fee is charged or more if there is damage to the product and considered not a resalable item,  partial refund of 30% restocking after 30 days for non damaged items . Any opened items returned After 30 days is subject to inspection  and a minimum 60% restocking fee is charged or more if there is damage to the product and considered not a resalable item, partial refund of 40% restocking after 30 days for non damaged items .

Items damage during shipping will need to produce a claim please send pictures via email we will prioritize your damage item as soon as possible with our shipper .Wrong item(s) shipped or Missing  will be covered 100% and a new item will be shipped out as soon as possible if this is the case we apologize we strive and check each item(s) 2 to 3 times  before shipping out to avoid inconvenience.

Customers cover there own return shipping UNLESS wrong item was send our company will cover shipping cost to resend new item out.Shipping cost are not refundable.

In the event we issue a full or partial refund you should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply email us with your order # and we can start your ticket.

Shipping 

We can ship to virtually any address in the world. ALL our Dealers are mainly drop ship service to expedite orders . Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We will only ship to an address that is on file with the credit card. It can be either the Billing address or a Secondary / Alternate address. Orders that are paid via Paypal can only be shipped to the confirmed Paypal address.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. .

Please also note that the shipping rates for many items we sell are weight-based and size alike. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Any multi part order will be shipped together when all parts are in stock.

Please inspect large freight items upon receiving and before signing! Any Damaged items need to be noted with the freight company as they will not be responsible for them once the items are signed for. We cannot be held accountable for this as the items require a signature upon delivery. 

Mercury GT3 or their Carriers do not accept responsibility or liability for any faults or damage if the goods have not been inspected on delivery.

For Any questions please email or call in, we are happy to help.